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Privacy Policy

  • Effective Date: March 2026

At Helps For All (“we”, “us”, “our”), accessible from https://helpsforall.org.uk (the “Website”), weare committed to protecting your privacy. This Privacy Policy explains what personal information wecollect, how we use it, how we share it, and the rights you have regarding your information.

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us as well as information collected automatically
when you use the Website.

A. Information You Provide Directly

This may include:

  • Contact Information: Name, email address, phone number when you contact us or sign up for newsletters.
  • User Content: Messages, comments, survey responses, application forms, or other content you submit.
  • Transactional Data: Payment details if you donate or make purchases (payment information is handled by trusted third-party processors and we do not store full payment data).

 

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Technical Data: IP address, browser type and version, device type, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked
  • Cookies and Tracking Technologies: See our separate Cookie Policy for details

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and operating the Website
  • Responding to your inquiries and fulfilling your requests
  • Sending newsletters, updates, or notifications if you opt in
  • Improving and personalising user experience
  • Conducting analytics and monitoring usage trends
  • Complying with legal obligations.

3. Legal Bases for Processing (where applicable)

If subject to data protection laws such as the UK GDPR, we rely on one or more of the followinglegal bases to process your personal information:

  • Consent: You consent to processing for specific purposes (e.g., marketing emails
  • Contract: Processing necessary to perform a contract with you
  • Legitimate Interests: For our legitimate business interests (e.g., Website improvements)
  • Legal Obligation: To comply with applicable laws and regulations.

4. How Your Information Is Shared

We may share your personal data with:

  • Service Providers: Third parties who help us operate the Website and deliver services (e.g.,hosting providers, email platforms)
  • Analytics Providers: Tools like Google Analytics to understand user behaviour
  • Legal Authorities: If required by law, to comply with legal processes or protect rights andsafety
  • Affiliated Partners: With your consent, for example, to communicate relevant opportunitiesor services.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance your experience and analyse
usage. For more details, please see our Cookie Policy.

6. Data Security

We take reasonable technical and organisational steps to protect your personal information fromunauthorised access, disclosure, alteration, or destruction. However, no method of transmission
over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes it was collected for,comply with legal obligations, resolve disputes, and enforce agreements. 

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your information
  • Object to or restrict processing
  • Withdraw consent where consent was the legal basis for processing
  • Request a copy of your personal data in a portable format
  • To exercise your rights, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data fromchildren. If we learn that information belonging to a child under 16 has been collected, we will takesteps to delete it. 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content orprivacy practices of these sites. We encourage you to review their privacy policies.

11. International Data Transfers

If you are located outside the UK, your personal data may be transferred to, stored, or processed inthe UK or other jurisdictions. We will take appropriate safeguards to protect your information in
accordance with applicable laws. 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with arevised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Helps For All
Email: admin@helpsforall.org.uk
Date: 5th March, 2026
Signed: Folashade Smith (Chair/Director)
Next review date: 5th March 2027